How many times were you woken up during the night to either spend more time than you would like trying to figure out what exactly broke, or get frustrated once you figured out it was actually a false positive? Well, with Agents, this won't happen, and your organization will get better by using them.

Daniel Afonso is a Senior Developer Advocate at PagerDuty, SolidJS DX team member, Instructor at Egghead.io, and Author of State Management with React Query. Daniel has a full-stack background, having worked with different languages and frameworks on various projects from IoT to Fraud Detection. He is passionate about learning and teaching and has spoken at multiple conferences around the world about topics he loves. In his free time, when he's not learning new technologies or writing about them, he's probably reading comics or watching superhero movies and shows.

Saturation is often measured indirectly, by CPU or queue depth, and not by capacity. Extending Envoy with eBPF tracks live concurrent requests against true limits, giving us direct visibility into "fullness." This cuts MTTR and eliminates the wasteful safety margins indirect metrics force us to use.

An early contributor to the Envoy proxy project, now working on developing tools to detect and mitigate inefficiencies in the way services interact with each other. Over the years Tal has been a founding engineer and a contractor working on a wide variety of cloud-native data-plane projects, including data protection and replication, API gateways, and security products.

The next evolution of incident response isn’t faster alerts, it’s autonomous resolution. Join ilert CEO Birol Yildiz as he shows how AI SRE agents now diagnose and remediate outages without waking anyone up. Learn how these systems combine observability data, deployment context, and code intelligence to restore services in minutes and hand over clean incident reports instead of 3 a.m. pages.

Birol Yildiz is the Co-founder and CEO of ilert, adeptly steering the company with a rare combination of technical and product expertise. His prior experience includes a significant role as Chief Product Owner for Big Data products at REWE Digital. With a strong foundation in computer science, Birol bridges the gap between developer and product strategist, constantly striving to innovate and provide customer-centric solutions at ilert.

So many know the drill - a centre of excellence is stood up, some code and recommendations come out of it, nobody really uses it, back to the usual in a year or so. It happens very often in large enterprises trying to reinvent the engineering function

With this session though I am not here to complain or talk about failed attempts - I want to talk about an actual success story which absorbed over a year of my life (and it's still ongoing!), which led to a well-oiled Inner Source product in a large enterprise as well as a number of examples of collaborative development in a non-IT organisation.

It's been a journey, long and with mistakes, however successful in the end! Let's see how.

Matteo Emili is Director and Head of Software Engineering for Accenture Microsoft Business Group UKIA, leading teams at the intersection of modern engineering, DevOps, and AI. A Microsoft MVP, he focuses on practical, real world solutions and active community knowledge sharing.

The engineer gets a ticket: "Production is down." They fix it and move on. The DevOps engineer gets the same ticket and asks: "How do we stop this happening again?" They build alerting, write runbooks, and automate the recovery. The platform engineer never sees the ticket. They designed a self-healing pattern six months ago that made the failure mode impossible. This isn't a story about DevOps dying - it's about DevOps growing up. Through the lens of a typical day's work, we'll trace the evolution from reactive firefighting to proactive prevention to strategic design. Drawing on experience leading platform engineering at a fintech running multi-cloud infrastructure, we'll explore what actually changes as organisations mature: not the tools, but the questions we ask and where we invest our time. You'll leave with a framework for recognising where your team sits on this journey, and practical steps to shift from fixing problems to designing them out of existence.

Rui is a Lead Platform Engineer at IG Group, where he leads a distributed platform engineering team across the UK , India and Poland. He works across AWS and GCP but is specialised in GCP. He spends his days building self-service infrastructure, and trying to mass-produce the kind of calm mornings that only come from good platform design.

Steve Fenton is Director of Developer Relations at Octopus Deploy, where he blends research, DevEx, and clear thinking to improve how teams build and ship software. He’s a Microsoft MVP, author, and long time community contributor with a taste for pragmatism over hype.

Site Reliability Engineering was never meant to be about firefighting, yet too many teams find themselves stuck in an endless cycle of pages, postmortems, and quick fixes. Why? Because SRE is full of hidden traps — patterns that look like best practices on the surface but slowly erode reliability, burn out engineers, and stall progress.

In this talk, we’ll expose the 7 Deadly Traps of SRE, from the obsession with chasing “five nines,” to the cult of on-call heroism, to the false comfort of tooling and checklists. For each trap, we’ll unpack why it’s so seductive, how it quietly sabotages your team, and what to do instead.

You’ll walk away with a clearer lens on the pitfalls holding SRE organizations back, and a practical playbook to help your team escape firefighting mode and reclaim the true purpose of SRE: building systems - and cultures - that are resilient, scalable, and human-friendly.

Miko Pawlikowski is an SRE Author and a platform engineer at Quadrature. He has led large-scale infrastructure and SRE initiatives at Citadel and Bloomberg, with deep expertise in Kubernetes, cloud computing, and chaos engineering. Passionate about building resilient systems and communities, he brings together engineers worldwide through conferences and media projects.